Q1: How to work with you? (Order Process)
A: Sending us inquiry—Discussing the requirements—Conceptual design---Drawing work---Production---Inspection---Packaging---Shipment.
Q2. Can you offer a quotation according to our drawing?
A: Yes, we offer custom manufacturing service according to your requirements.
Q3. Are you a factory and where is your factory located?
A: Yes, we are manufacturer focuses on store fixture production for many years, our factory is located in Qingyuan city Guangdong province, Welcome to visit us!
Q4. Can we do a sample before ordering for testing quality?
A: Sure, sample order is acceptable, the sample fee and shipping fee will be charged.
Q5.If the order placed how long will takes in production?
A: It’s usually within 35 work days after order confirmed, it also depends on the order quantity.
Q6. What’s the safest payment term and deposit?
A: T/T, Trade Assurance, we collect 50% deposit and balance before shipment.
Q7. What’s the warranty you can offer?
A: We usually have 3 years warranty for the products. If any quality issues, the after-sales service will be involved in as soon as possible.
Q8. Can we arrange the inspection before shipment?
A: Sure, your inspection or third party will be welcomed. We have own QC system to guarantee the products quality before packaging.